The time you choose in the app is the time your order is placed in the kitchen. For example: If you choose 11 AM – 11:15 AM, your order goes in at 11 AM. Delivery time will depend on the time needed to prepare your order. You will receive a text confirming that your order is placed and another when your order is ready to be picked up. Orders not picked up within two hours of the order ready text will be discarded.